When ordering from eukonic directly or through our e-commerce partners, we want you to get your product as quickly as possible.

For orders shipped by Amazon, please refer to their shipping and delivery information at the following URL:

Our shipping days are Monday through Friday. We do not ship Saturday, Sunday and holidays declared by our carriers. Your order will ship out within 1-2 business days, unless otherwise stated in your order.

Items are shipped using Standard Shipping via USPS, and require 5-7 business days for transit.

For more information, please contact us at


Returns and Refunds

We offer a 30 day Money Back Guarantee on our products. If you are not satisfied with our product for any reason, you may return it within 30 days for a full refund of the purchase price (not including shipping, handling, or other fees).

To ensure a proper refund, you MUST include in your return:

The item, used or unused, in original bottle.
Your name, order number, and original date of purchase.
Reason for return.

Mail these items to:

ATTN: Customer Returns
10801 National Blvd. Suite 410
Los Angeles, CA 90066

Refunds will be processed once the original proof of purchase is verified. If all necessary items are included in the return, refunds will be provided to the original form of payment within 30 days of receipt of the returned item.

For any questions, please contact us at